Shipping & Returns
SHIPPING RATES B2C
Standard Shipping 2-7 business days €5.95
FREE Standard Shipping* 2-7 business days Orders of €50 or more
All orders ship Monday – Friday, excluding Holidays
Tracking info will automatically be emailed once your order has shipped.
Unused products from our online shop may be returned for a full refund within 30 days of the purchase date marked on the packing slip enclosed with your order.
The Skin Company has the right to deny the issuance of a refund to an order that is believed to be previously used.
Our products must be returned in its original packaging.
To request return authorization for a purchase made directly on our Online Store, please email firstname.lastname@example.org for return instructions.
The Skin Company is not responsible for return shipping costs or reimbursement of lost packages without proof of delivery.
You may only cancel your order via email up until the time that your order has been shipped. If the order has been processed and shipped, you cannot cancel.
You are responsible for all shipping costs.